Our address is: Hotel Indigo London K West Shepherd’s Bush, Richmond Way London, W14 0AX United Kingdom. Shepherd’s Bush station is close by, just a 5 minute walk, offering easy access to the Central Line and Overground.

The closest airport is Heathrow Airport (LHR), just 30 minutes by car, or 40-50 minutes by train.

To make a booking visit our website, or contact our reservations team on +44 (0)20 8008 6600 or email [email protected]

Check-in is 3:00 pm and check-out is at 11:00 am

Our cancellation policy will vary depending on the rate booked. To find out more, please check your booking confirmation or contact our reservations team on +44 (0)20 8008 6600 or email [email protected]

We accept Visa, Mastercard, Amex, JCB, Discover and China Union Pay.

Our hotel is wheelchair accessible, with dedicated accessible bedrooms for ease and and comfort.

We are happy to welcome well-behaved dogs, at no extra cost.

Baby cots are available on request, at no extra cost. We do not provide extra beds in our rooms.

Yes, Flock Restaurant & Bar. For restaurant bookings, email [email protected] or click here for more information.

Our hotel car park will be opening in early 2027. Until then, we recommend parking at nearby Westfield shopping centre, or W12 car park opposite the hotel.

Our temporary gym is currently open for guests to use at their convenience.

K West Spa will be opening in late 2026. click here for more information.

We do not currently offer gift vouchers.

Yes we do. Discover three fully-equipped meeting studios, collaborative breakout spaces and a dedicated events bar, thoughtfully designed to bring people together, hosting up to 68 guests with ease. Click here for more information.